Facebook Business Manager is also where you manage other Facebook assets. To simplify things, there are two types of WhatsApp BSPs - SMS providers and others.Ī phone number lives under a WABA, which is managed through Facebook Business Manager.
Your experience with WhatsApp API may differ radically depending on your BSP. WhatsApp Business API: Business Solution Providersīusinesses that want access to WhatsApp Business API need to apply for it through Business Solution Providers (BSPs). For instance, WhatsApp API has no app or front-end interface and needs to be integrated into a business software.īusinesses can use one of two API options: WhatsApp Cloud API, which can be acquired directly from Meta and WhatsApp On-premises API, also known as WhatsApp Business API or WhatsApp API which can be acquired through third-party services called Business Solution Providers. It is more complex than WhatsApp Business App. WhatsApp API is designed for medium to large companies that want to use WhatsApp with multiple users. We'll cover what is WhatsApp API, as well as how to create a WhatsApp API account, manage contacts and send WhatsApp API messages according to best practices. If the recipient has Read Receipts turned off, only the time the message was delivered will be visible.Have you been thinking about using WhatsApp API for business but you’re not sure what it is or how it works? This ultimate guide to WhatsApp Business API answers all your questions. A menu showing the time the message was delivered to the recipient and when it was seen or read should be visible. Then, select the overflow button at the top left corner (the vertically stacked dots) and select Info. First, press and hold down on the sent message to check these details. In a situation where either the sender or the recipient has turned off Read Receipts under the privacy settings, the double blue checkmark will not appear on a message even after it has been seen or read by the recipient.Īpart from the checkmarks, WhatsApp also has an option that provides more details about a sent message, such as what time it was delivered and the time it was read. In contrast, the double blue checkmark will appear when all the group's participants have seen or read the message. For example, the double gray checkmark will only be visible on a sent message when the message has been delivered to everyone in the group. The way the checkmark occurs can be different when it is in a group chat.
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